Superplace for Claude and ChatGPT
Run your Superplace store from a chat with an AI assistant.
Overview
Superplace is an operations platform for unstaffed and lightly staffed stores in Korea, such as study cafes, fitness studios and lounges. The Superplace connector lets Claude or ChatGPT read and update your store on your behalf: look up today's reservations, reply to customer messages, check sales, and see which devices are online.
The connector uses the same account, permissions and audit trail as the Superplace console. It can do only what you can do in the console.
Connect
You need a Superplace account with access to at least one store.
Claude
- Open Claude and go to Settings › Connectors.
- Find Superplace in the directory, or choose Add custom connector and enter
https://api.superplace.so/core/v1/mcp. - Sign in to Superplace with your phone number or email.
- Choose one store, or your whole organization, and select Allow.
ChatGPT
Add a connector with the same address, https://api.superplace.so/core/v1/mcp, then sign in and allow access the same way.
Access and scope
- Each connection covers one store or one whole organization. You choose it when you allow access. To use another store, connect again and choose it.
- The assistant acts as you. It has exactly your permissions in that store, and everything it does appears in the store activity log under your name.
- If you are removed from the store, the connection ends automatically.
What you can do
After you connect, your assistant shows the full list of available tools. They cover:
| Area | Examples |
|---|---|
| Reservations | See today's bookings, create a booking, move it to another time, check guests in and out, mark no-shows, find free times |
| Customers | Search customers, see memberships |
| Inbox | Read customer conversations from every channel, reply, add internal notes, close or move a conversation |
| Sales | Sales summary and trend, payments, product sales and inventory (read only) |
| Team | Team members, work sessions and attendance summaries |
| Devices | Devices and their status, door entry log, automation routines (read only) |
| Promotions | Coupons, campaigns and their performance, sent messages |
Refunds, payments, door unlocking and permission changes are not available through the connector. Use the Superplace console for those.
Example requests:
- "Who has a reservation this afternoon?"
- "Show unanswered customer messages and draft a reply to the latest one."
- "How were sales this week compared with last week?"
- "Which devices are offline right now?"
Changes need your approval
Tools that only read data run directly. Every tool that changes something, such as creating a booking or sending a reply, is marked so that your assistant asks you before it runs.
Disconnect
In the Superplace console, open My account › Connected apps, select the app and choose Disconnect. The app loses access immediately. You can also remove the connector in your assistant's settings.
Data and privacy
- The connector reads and changes only your store data that your permissions allow, and only when your assistant calls a tool.
- Superplace does not read your conversations with the assistant. It receives only the tool calls and their inputs.
- Changes made through the connector appear in the store activity log under your name, like changes made in the console.
- Customer data shown to the assistant is processed by the assistant's provider under that provider's terms.
Full policy: Superplace Privacy Policy · Terms of Service
Support
Email support@superplace.so or call +82 1668-5124.